At SGRInspection, we are proud of our excellent reputation for providing value-added quality services to our clients worldwide. Our employees are committed to achieving the industry's highest standards of customer satisfaction, SGRInspection is an established and reliable organization, providing quality assurance, thanks to what we persisted so far:
1. Service & Support:
We aspire to be one of the best quality service companies in the field. Customer service achievement 99.9% of the services conducted satisfy our clients. zero customer compliant, The inspections and audits are performed according to the highest industry standards, that’s our promise.
2. Specialization
SGRInspection professional and knowledgeable staff represents your interests on-site. Specialization, which allows us to ensure adequate attention are paid to our quality service level, clients’ experience & satisfaction, staff career development and SGRInspection prospect by continuous improvements.
3.Flexible& Reliable
We are providing a customer-oriented and personalized service for all SGRInspection's clients, understands the unpredictable nature of sourcing and the importance of meeting critical deadlines. We schedule accordingly, which often means accommodating last minute requests. Our objective is to deliver reliable and defect free services on time, every time, each our professional engineers, ensuring that the inspections on site are properly performed and finalize a clear report which explains and illustrates all details.
4.Partnerships
We have served a lot of regular and new customers from all over the world. E.g. Europe, North & South America and Australia, Russia, Africa. We also serve trading companies, agents and manufacturers based in China and Hong Kong. We still work with some of international largest corporations, including Fortune 500’s. From entrepreneurs to multinational retailers, We also work with sole proprietorships, small and growing businesses alike.
5.Independence, Impartiality and Integrity
SGRInspection employs a rigorous ethics policy, and has a strong company strategy, rules and regulations, and has a zero tolerance bribery policy with its inspectors and auditors.
Inspections are performed according to detailed working instructions and operation procedures. Procedures are strictly followed to ensure an impartial judgment is made during the inspection.
To ensure the inspector’s impartiality and freedom of judgment, SGRInspection inspectors are free from any commercial, financial or other conflicts of interest .
6.Timely Feedback
SGRInspetion offers detailed reports provided within 24 hours of completion.
7.Dedicated Account Managers
SGRInspection employs regional account managers who are available to assist clients 24/7
Service Items:
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PSI to ensure the product meets your specifications
and solve problems before shipment
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PPI to avoid quality-related surprises, ensure
understanding of your specifications &products
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DPI to improve quality during mass production
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PM to ensure quality and improve processes
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CLC to ensure punctual & securely loaded SI to sort out all the most important defects
Factory Audit: to see if your supplier is legal and Confirm your factory
has the production capacity and ensure quality.
Social Audit: to protect employees and your brand.
C-TPAT Audit: to improving the security of private companies' supply chains.
Advantages and expertise
Soft-lines
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Hard-lines
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Electrical & Electronic
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Luxury goods
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